service-pointer-w11476730-reva
Technical For Immediate A en on of Your Service Department Service Pointer Technical Service Pointer #: W11476730 Rev. A Refrigera on Products Ac on Required: Mandatory Release Date: August, 2020

Brands A ected Whirlpool Quad Door Refrigerator

External Surface Temperature

Models:

WRQA59CNKZ*

Serial Numbers:

ALL

Possible Concern:

It is possible that customers will perceive the surfaces of the refrigerator are warm or hot to the touch.

Cause:

The refrigerator u lizes a skin evaporator. So the heat exchange from the unit is through the surfaces of the fridge.

This no ca on is a Service No ce only. This is not a Recall.

ALL POINTERS ONLINE: h ps://www.servicema ers.com/

To receive pointers by email, or to edit or delete a current email address, go to h ps://www.servicebench.com/

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® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Proper es, LLC or its related companies. © 2020 All rights reserved.

Technical For Immediate A en on of Your Service Department Service Pointer Technical Service Pointer #: W11476730 Rev. A Refrigera on Products Ac on Required: Mandatory Release Date: August, 2020

With Enclosure Without Enclosure

Max Temp @ Stabilized Max Temp @ Stabilized Peak Temp Peak Temp

Left Upper 105°F / 40.4°C 87°F / 30.5°C 110°F / 43.2°C 82°F / 28°C Panel

Right Horizontal 128°F / 53.4°C 89°F / 31.5°C NA 81°F / 27.2°C Mullion

Vertical Mullion 135°F / 57°C 90°F / 32.4°C 122°F / 49.8°C 82°F / 27.9°C

Left Horizontal 134°F / 56.5°C 93°F / 34°C 117°F / 47.2°C 82°F / 27.6°C Mullion

Left Lower Side 120°F / 48.9°C 95°F / 35°C NA NA Panel

Correction:

The temperatures listed in the table above are expected in normal opera on. Ensure the consumer maintains free air space around the refrigerator as per the installa on instruc ons and the use and care guide in order to maintain the temperatures listed above.

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® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Proper es, LLC or its related companies. © 2020 All rights reserved.